Merry Christmas

Whatever you are doing over this holiday period we hope you have an enjoyable time.

Best Wishes for a safe and peaceful 2012

Your Safer Neighbourhood Team:

PS Lee ROGERSON                   PCSO Maria COZMA

PC Elaine BROWN                         PC Louise VICKERS

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

We wish Dan, Gary & Will all the best in their career move to Police Constables in the New Year and welcome our new PCSO, Maria Cozma, to the team.

Please see attachment.

www.

Hopefully you will have found some of the advice given over the last three weeks useful. Most of it is freely available on the world wide web. A search engine enquiry on “crime prevention” will bring up a host of sites to trawl through, some better than others. To save you the time and effort I’ve listed a select few sites that I consider to be particularly useful should you require further advice.

We are also here to give face to face advice should you require it and are more than happy to carry out a home or car security survey. Our contact details are at the bottom of the page.

http://www.met.police.uk/crimeprevention/

This site provides a wealth of crime prevention advice and the burglary section in particular provides in depth advice.

The section on gardens is also very good and provides a list of defensive plants that can be used to give natural protection to your perimeter fence/wall.

www.immobilise.com

A valuable tool in property recovery. Make it  an early New Year’s Resolution to list your electronic goods and bicycle serial numbers on this site.

http://www.securedbydesign.com/

This site provides crime prevention advice but more importantly a police approved list of trusted companies and products.

http://www.suzylamplugh.org/

In 1986 Suzy Lamplugh, a 25 year old estate agent disappeared after she went to meet an unknown client. So far her body has not been found. However, she has been presumed murdered and legally declared dead.

Her parents, Paul and Diana Lamplugh, believed that Suzy, like most people at that time – and even now – was simply unaware of the possible dangers that individuals can face in society.

Paul and Diana founded the Trust to highlight the risks people face and to offer advice, action and support to minimise those risks.

This site provides a range of safety advice, handbooks & quizzes about safety in all sorts of everday situations.

http://safe.met.police.uk/

A site for young people giving both facts and advise on a diverse range of topics from bullying and internet safety to gang violence and travel safety.

Highly recommended for anyone of secondary school age and parents.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Property Marking

The main Crime Prevention purpose of marking your property is to make it less attractive to thieves to steal it in the first place as they know that if they are caught in possession of it by the Police and the Police can quickly establish it is stolen property, they are in trouble! In addition, the traceable property may be more difficult for them to "cash in" with another criminal or to a willing purchaser of the item. Of course it also greatly enhances the chances of you being re-united with the item which is important too.

Although etching/punching your Postcode and house number or name/company name on property can be very effective it is often not a practical option so we have other ways of effective Property Marking.

Further advice I would give is to advertise the fact that you’ve property marked your valuables. Most property marking kits tend to come with stickers, either to put on your doors/windows, on your bike frame or wherever else appropriate. Use them to put off potential thieves.

Your local team currently have UV pens that we can give you to mark your property.

Electronic marking

If you have a Mobile Phone stolen or lose it, the police will be checking www.immobilise.com if they find it in the possession of a criminal or in the street etc to identify it. It is a free service and takes a few minutes on line to register your phones details.

Similarly if you have a bicycle you should register your Frame number etc. at www.immobilise.com. Warning stickers are available from the company.

Police offered marking products

The Association Of Chief Police Officers recommends via its SecuredbyDesign scheme Property Marking Products/Companies which satisfy their criteria.Kits cost in the range of 15 pounds which includes warning labels to would be thieves, an important aspect.

Go to www.securedbydesign.com, click on licensed companies then Property Identification to asses your choices. It may be worth checking with your local police Crime Prevention Officer to see if there are any ongoing initiatives which would enable you to avoid paying or whether the local police are working more with any particular "securedbydesign" property marking product in your area.

UV pen marking

UV pen marking still has a role to play in Crime Prevention however, only after the above methods have been considered.

The principle here is that you mark your postcode followed by the house number or name on property with an UV pen which is invisible to the naked eye.Again you display stickers usually supplied with the pen to illustrate that you have done this. Police have access to UV lights which show up postcodes etc when shone on your UV mark of your postcode.Pens cost a pound or so hence their popularity however we are moving towards contemporary methods as above in order to reprofile the Crime Prevention benefit of Property Marking.

Micro-dot/Forensic chemical marking

This type of property marking usually involves pasting a tiny bit of unobtrusive, clear liquid on your valuables. This liquid shows up when UV light is shined upon it. Within the clear paste are usually microdots which contain a unique code registered by the owner of the product with the security company. This allows police to trace the owner via that company. It can be used in a wider range of situations than a UV pen although is more costly.

Photography

Taking photographs of property as detailed as possible is recommended for reconciliation/prosecution of offender purposes, particularly if it is not property marked.

Safer Neighbourhood Teams

Your local Police Safer Neighbourhood Team can advise as necessary regarding Property Marking however, they do not have ready access to etching or stamping equipment nowadays or large stocks of Property Marking kits and Warning labels but occasionally there are some supplies left after funded initiatives locally so you may be lucky. The graveney team currently have UV property marking pens available. Please call or e-mail if you’d like one or would like any other security advice.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Lighting - Interior

A sensible arrangement of leaving lights switched on inside the house while the house is unoccupied can help to give the impression to a passer-by that the house is in fact occupied. It is sensible to use a downstairs room with a drawn curtain and sufficient light inside to suggest that the room is occupied. A light should not be left on solely in the hall - a thief may guess that the premises are unoccupied as it is not normal for the occupants to spend all night only in the hall!

There are many automatic devices available - simple and extremely sophisticated - that will turn lights on and off in random fashion and may even be set to control other electrical appliances such as the radio or television. Automatic switching will help to convince the casual thief that the house is occupied.

Most of the time security lighting will be all that is necessary to scare off a potential intruder. But do remember, lighting cannot work miracles. It is sensible to make sure that your physical defences - the locks, the bars and window bolts - will resist attack. Let your neighbours know that you are out, and if you are a member of your neighbourhood watch scheme so much the better.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Windows next! Similarly to doors, ensure you close them fit window locks and use those locks.

• Inspect all window locks on the ground floor windows and those above, that are vulnerable via a flat roof or drain pipe, not forgetting fanlights.
• Check the frames are strong and free from rot or rust, or loose hinges and handles.
• Look for British Standard Kite-Marks for home window security BS7950, BS 7412 - PAS 011 for PVCu systems, BS 644 - PAS 011 for timber.
• Consider the quality of the glass, modern double glazed units are hard to break.The best protection for vulnerable windows is laminated glass at least 6.4 mm thick that conforms to PAS 011. The Glass in wooden windows should be secured on the outside with wooden beading and security screws rather than putty.
• Examine existing key operated window locks, (handle locks, are easily broken) or have some fitted that also secure the frame. Some home insurance companies now require window locks, or offer discounts for this added protection.
• Any skylights or fanlights? Protect them with locks.

Hints and Tips

Louvre Windows are extremely vulnerable as the slats are easily removed from the frame.A special louver lock is available but best advice is to replace them with fixed glass.

Sash Sliding Windows

The central sash catches are not reliable. Fit dual screws that effectively bolt the two sashes together, or sash stops are a strong alternative but should be fitted in pairs.

UPVC or PVC-U

Double glazed windows are usually fitted with locking systems when manufactured. The locking system should be fitted within the framework and activated by the handle.Consult your installer before fitting extra locks to PVC-U or metal windows, to ensure your warranty is not affected.

Aluminium Framed Windows

A locking handle is the only means of security fitted to standard aluminium windows, which is not considered to be burglar proof as the handles can be easily forced open.The window frames are usually very narrow and special locks have been designed to secure them. The sliding horizontal window can be secured by fitting a lockable clamp to the lower frame.

Leaded Windows

Leaded windows are attractive but very vulnerable and require secondary glazing, decorative grills or security film to make them secure.

DIY shops sell inexpensive, key-operated locks to fit most windows

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Door security is vitally important. Ensure you have good locks fitted and more importantly that you use them! Never leave keys in door (the team regularly come across homes where the keys are hanging out of the front door, forgotten by the homeowner inside). Do not leave car/house keys in the hallway where they can be “fished” out through the letterbox – fitting a letterbox plate or cage can prevent this. The following is a brief introduction to door security with more detailed advice available in the attached word document or via the link at the bottom of the article.

To comply with the requirements of most Insurers, thief resistant locks used on external timber home security doors should be certified to BS 3621 or the equivalent European Standard EN12209 (five-lever mortise deadlocks). A rim latch cylinder lock (Yale type) on its own is not sufficient, though insurance companies will accept a rim automatic deadlock.

The selection of appropriate home security doors depends on a number of issues: -

• The location of the property and high or low crime risk area.
• The location and type of the door, front back or patio, wooden or glass panelled, etc.
• The current use of additional security products, including intruder detection equipment, CCTV, etc.
• Preference or need for minimum, medium or high security to comply with the requirements of your Home-Insurance Company.

These locks may not be suitable for modern aluminium, PVC and composite materials and new designs used in door construction. However some Non-British Standard locks designed specifically for a particular material or design, may be acceptable in consultation with your insurance company.

Review Your Door Security Locks etc. Make sure the doors and frames are strong and in good condition. Wooden doors should be solid and at least 44mm (1 3 /4") thick. You can make wooden doors stronger by fitting a steel strip and plates to the doorframe and around the lock.

Check that the door hinges are robust and secured with strong, long screws. For added security fit hinge bolts, they help to reinforce the hinge side of a door against force and are especially important if your door opens outwards.

Have a chain or bar fitted, and a door viewer, if you don't have a window or other means of checking who’s at the door. Keep your doors locked even when you’re at home to prevent theft by slip in.

Glass panels on or around home security doors, are especially vulnerable as ordinary glass is easily broken. Consider replacing this with toughened or laminated glass, (two pieces of glass bonded together with a sheet of laminate). This will not shatter and delays any attempt at forced entry, a valuable deterrent.

In door security leaded windows are particularly at risk as they offer little resistance to force. Protect them by installing secondary glazing, or fit metal grills or bars.

Patio doors are popular with burglars. A multi-lock system is

recommended for patio door security, with mortise security bolts at the top and bottom of both doors and locks that prevent the doors from being lifted out of their runners.

Never hang a spare key inside the letterbox, thieves do check for this. Letterboxes should be at least 400mm (16 inches) from any locks. An internal cover plate offers additional security, as does a letter basket.

Flats and Apartments Providing your front home security door is less than 4.5 metres above ground level, the security advice given above is applicable. Statutory fire regulations dictate the level of security for flats two floors or more above ground level. The justification is that the Fire Brigade should never be hindered unreasonably in its job of rescuing trapped occupants.

These regulations specify that exit from the front/final exit door is achieved by the operation of a single action release, with a handle or thumb turn. If in any doubt, consult your local Fire Officer as well as your local police Crime Prevention Officer.

The most vulnerable part of your flat is likely to be the front door, which should be as strong as the main entry door. Fit a steel strip to the doorframe to strengthen it and fit hinge bolts that prevent the door being pulled off its hinges. Consider having a home security door telephone-entry system installed. Never automatically open the door for strangers, or hold it open for someone who is arriving when you are.

If you require further advice concerning door security locks, contact your local member of the Master Locksmiths Association. They have the skill and integrity to deal with most problems.

More detailed door security information available at:

http://www.met.police.uk/crimeprevention/mobile/doors.htm

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Continuing our burglary theme, the first level of physical security that we can modify and strengthen in order to put off a burglar is the garden perimer. Garges, sheds and outbuildings can be a target, not just for the property inside but also to find the means to attempt to get into the main house.

Listed below are some basic tips to securing your perimeter, sheds and gardens. For more detailed advice please see the attached word document or go to:

http://www.met.police.uk/crimeprevention/garden.htm

Garden/Shed Security Advice

Ø      Garden tools and ladders can be secured with a metal chain to a eyebolt/U-bolt secured to the wall or ground

Ø      Tools and garden implements should be visibly property marked (postcode and house name/number) in order to deter theft

Ø      Shed doors can be secured with two substantial hasps and staples with two closed shackle padlocks on the outside, one at the top and one at the bottom

Ø      Shed door hinges external screws should be replaced with non-return clutch head screws to prevent them being removed

Ø      Garage and shed windows can be secured with welded mesh/metal grille screwed to the inside

Ø      Low front hedges and gate allow unrestricted views of house.

Ø      Padlocks on side and driveway gates should be placed at the top and bottom of the gate, on the inside.

Ø      Barbed wire, carpet gripper or broken glass are not advisable as these could cause serious injury which the occupier could be legally responsible for.

Ø      Use alternative toppings such as plastic strips with pointed cones, these make it difficult to grip walls and/or fences and will not cause injury. Signage is sometimes required.

Ø      Safe anti-climb topping on walls and fences

Ø      Gravel driveways and paths prevent a silent approach.

Ø      Wheelie bins should be stored behind secure side gates until collection day, to prevent them being used as a climbing aid.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Reducing burglary is a priority for your local team, the borough and the Metropolitan Police as a whole. The next few Advent pages will be dedicated to how you can reduce your chance of becoming a victim of burglary. Today we look at what a burglar might look for in a home when seeking a house to burgle. Merton remains one of the safest boroughs in London.

How does a burglar's mind work?

Burglary, on the whole, is an opportunist crime. A burglar will select his target because it offers him the best opportunity to carry out his crime undetected and with the fewest number of obstacles in his way. A building that presents itself as unoccupied and insecure is far more likely to be targeted than one which is properly secured:

§                     Side gates open

§                     Accessible windows open

§                     Ladders left out, allowing access to otherwise inaccessible windows

§                     Garden tools available to force entry

§                     Untrimmed hedges or high fences preventing natural surveillance

Each of these makes access to the building far simpler and is an indication to the prospective burglar that it's worth a second look.

Residents of multi occupancy dwellings or flats should be mindful not to grant entry to people via an entry phone system, if they do not know them, and to be cautious of people seeking to 'tailgate' them into buildings.

The question is, are the occupants in?

§                     Milk bottles or parcels on the doorstep

§                     Newspapers and mail in the letter box

§                     Unlit houses after dark

§                     All windows shut in very hot weather

These are signs telling the burglar that he is unlikely to be disturbed in the course of his work. Naturally, circumstances may arise when such situations may be unavoidable. If we can take measures that tell the burglar that this building is too difficult or too risky a target, he will hopefully move on.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Over the next few days I’ll be covering some more specific home security advice on securing different aspects of your home. Today’s advice is about keeping your home secure during this period when we have lots of goodies on show, all boxed up and ready to go!

Many of the thieves believe that our houses are at their most vulnerable over Christmas, when we're out meeting friends and leaving presents wrapped tantalisingly under the tree.

The risk of burglary doesn't end after the presents have been opened. The number of break-ins usually increases after Christmas, reaching its peak on New Year's Eve.

It's worth checking what insurance cover you have if the worst does happen. Many home contents policies automatically increase their cover during the festive season, but a quick call to your insurer will make sure you're protected for the extra goodies under your tree.

Top tips to reduce your chances of a Christmas burglary

·        Look at your house like a burglar would, Christmas is the only time of year when we advertise all the goods in our house to such an extent.

·        Don't hide your presents in obvious places like under the bed or in the wardrobe. Thieves are less likely to get into the attic.

·        Before wrapping presents jot down model and serial numbers. Keep receipts separate so you have a record and thieves can't return your items to the shop.

·        Don't put gifts under the tree, or if you do, pull your curtains!

·        After opening presents put your postcode on with a permanent marker to make them harder to sell on and therefore less attractive to thieves - they are also more likely to be returned to you by police if found.

·        Rip up present boxes and take them to the tip - they are an indication that a house has brand new and valuable contents.

·        Make it look like you're in when you're out at Christmas parties and don't make your house vulnerable - keep lights on, windows and gates locked, use alarms and keep a car in the driveway (according to the Home Office, no force is required in as many as a fifth of burglaries because doors and windows are left open)

·        Secure sheds just as well as houses - they contain just the tools a burglar needs to get into your house. Garden forks are particularly useful as are makeshift ladders like wheelie bins and trampolines so keep them chained up.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

A bicycle still remains a popular Christmas present and with rising fares on public transport and busier roads meaning longer traffic jams, more and more people are choosing to cycle.

Your team have bicycle security packs free of charge which include a UV property marking pen, Warning Security stickers, a “Warning, Hands Off” saddle cover, bicycle, bike safety card and security advice leaflets. Call us for your free pack.

5 Tips to Keep your Bicycle Safe and Secure

REDUCE THE CHANCES OF YOUR BICYCLE BEING STOLEN, INCREASE THE CHANCES OF IT BEING RECOVERED.

WHERE TO PARK?

Always lock your bicycle wherever you leave it – it only takes seconds to steal an unsecured bike. Make sure it's locked in a well-lit public area with lots of people passing. Stations and public buildings often have designated areas with bicycle racks - Be sure to plan ahead and check out amenities in the places you need to leave your bicycle - remember to read signs in the area you intend to park being sure not to park illegally.

USING A BICYCLE LOCK?

Only use a good quality D-lock. A poor quality lock at the lower end of the market can be easily sawn through or bolt cropped in seconds. It certainly pays to invest in the best quality lock you can afford (At least £30 -£40). Always lock your bicycle to something immovable, an object a bicycle cannot be lifted over and cannot be broke, cut or removed i.e. chain link fencing, grilles, gates or trees - check the object is fastened to the ground. For maximum protection use two locks of different types (a D-lock and robust chain and padlock is ideal) Use each lock to catch the wheels, frame and stand – Fill up as much of the space within the D-lock as possible with the bicycle

AT HOME

As many as half of all bicycles are stolen from the owner's home – Always lock your bike at home even when it is in your garage, flat or halls of residence. Please be vigilant when returning from a ride!! Consider investing in a ground anchor and attach it securely to a wall or concrete floor. Make sure you keep your bicycle out of view of prying eyes as this alone will provide an irresistible incentive to break in to your property.

BICYCLE INSURANCE

If you own a decent bicycle then it is probably a good idea to insure it. There are several ways you can do this; Insure your bicycle on your home contents insurance – don't forget to cover it for thefts away from home. More expensive bicycles may require specific insurance cover against theft and accidental damage.

REGISTRATION & POLICE IDENTIFICATION

Register your bicycle on Immobilise.co. Take a photograph and along with this record the frame number and any key details such as make and model. Mark your frame with your postcode in two separate locations if possible, one of which should be hidden. (the UV pens in our free pack are ideal for this)

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Carrying a mobile phone is also a good idea in case of emergencies but keep it concealed and only use it when you have to.

Always act on your instincts – if something looks or feels wrong it probably is, so don’t wait for your fears to be confirmed, get away from the situation as quickly as possible.

*taken from Suzy Lamplugh website

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened

During yesterday’s shift officers from your team worked in partnership with Trading Standards, seeking out tradesmen and cold callers in order to check out their credentials and ensure that they were genuine.

Merton Trading Standard’s work covers rogue traders, street trading and underage sales amongst a host of other things.

The run up to Christmas usually sees an increase in people knocking at the door, some of whom may have dishonest motives.

The following advice on Rogue Traders is taken from the Merton Trading Standards website.

http://www.merton.gov.uk/advice-benefits/tradingstandards.htm

Rogue traders

We are increasingly dealing with complaints from residents who have been targeted by unscrupulous traders offering to do work on their properties. Typical jobs carried out tend to be roofing repairs, paving of driveways and general maintenance. However, the work is of a poor standard and usually has some or all of the following features:

·                 Work is started before agreement is reached

·                 No documentation is provided

·                 False or no information is given about who owns the business and where it is based so the traders are difficult to contact if there is a problem

·                 Work done is shoddy or not completed

·                 The price escalates

·                 The traders may become aggressive and intimidating

What you can do

If you are concerned about an agreement you have entered into with a trader to have work done on your house or garden, phone Consumer Direct on 0808 156 2252 or 01622 626520. If necessary, your call will be referred to us and we will deal with it promptly. However if you feel intimidated or frightened by a trader you should dial 999.

Be wary if someone knocks on your door and tells you they have noticed a problem with your property (e.g. tiles missing on the roof) and then offers to fix it for you. We would always advise you to get another opinion before agreeing to have work done. If you are looking for someone to carry out improvements or repairs on your home, you can get good advice on finding a reputable trader from the Trust Mark website, the Buy with Confidence website or the Directgov website. (http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/index.htm)

To report cime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

Yesterday’s Advent calendar advice was about car security. Some of you may be considering buying a used car either for yourself or maybe as a Christmas present for a lucky partner or family member!  If so you may wish to consider the following advice:

 Buying a used car - Be prepared!

Always

§                     Ask to see proof of the seller's identity and address - an official letter or driving licence, for example.

§                     Make sure the car's VIN matches that on the registration document (V5) - The VIN, formerly known as the chassis number, is a unique 17 character number issued to every vehicle by the manufacturer and can be found:

§                                 Stamped on the body chassis or frame.

§                                 On a manufacturer's VIN plate under the bonnet or fixed to the post between the front and rear doors.

§                                 On an additional plate fixed securely to the top corner of the dashboard where it can easily be seen through the windscreen - this is called a visible VIN.

Never

§                     Let the seller bring the car to you, as you may need to confirm their address details.

§                     Buy a car without the registration document (V5) - make sure it has a DVLA watermark and has not been altered in any way.

Check it out

§                     If in doubt, ask the AA, RAC or another reputable organisation to inspect the car before agreeing to buy.

§                     You can check the car's history and second-hand status by calling Equifax HPI on 01722 422 422.

If you have any information on any crime you can call CrimeStoppers anonymously on 0800 555 111.

To report cime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

One of the team’s priorities is reducing motor vehicle crime. The following gives advice on simple steps you can take to reducing the chance of your car being broken into or stolen. We are always happy to come out and review your car security and we have some items to give away. Telephone or email us for more information.

Vehicle crime - protect yourself

Did you know that...

§                     Most vehicle crime is preventable. It can take as little as 10 seconds for a thief to steal something from your car. If at all possible, leave nothing on view.

§                     NEVER leave valuable items in your car, including sunglasses, the removable radio cover and your Sat Nav. Do you really need all those things you keep in the glove box?

§                     Wipe away the Sat Nav mark on your windscreen. (We can provide you with screen cloths for this)

§                     Consider fitting anti-tamper screws to your number plate.(We have some of these available – call us)

§                     Never leave your car keys where they can be seen from the front door.

Safer Parking Award SchemeThe Safer Parking Award is an initiative of the Association of Chief Police Officers (ACPO), aimed at reducing crime and the fear of crime in parking facilities.

 Vehicle common sense

Always

§                     Close the windows and sunroof; lock the doors and activate any security devices when leaving your car unattended.

§                     Park with care, particularly at night or if you are leaving the vehicle for a long time. If possible, park in a busy, well-lit area.

Never

§                     Leave cash, credit cards, chequebook, mobile phones, vehicle documents or other valuables in the car.

§                     Never leave your keys in the car, even for a second - treat them as you would your cash and credit cards.

If you have any information on any crime you can call CrimeStoppers anonymously on 0800 555 111.

If you have any information on stolen goods, report it to the police by calling 101. If it is an emergency dial 999.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

Pickpockets and bag thieves will use this busy shopping period to their advantage. If you’re heading out to do your Christamas shopping or hitting the sales after Christmas the please take into account the following advice.

Purse thefts

The most frequent kind of purse theft is 'handbag dipping', where offenders remove purses from handbags left unzipped or unattended.

Bank cards are often used by offenders very quickly, often even before the victim realises the purse has been taken.

Christmas  markets and the Sales period can be a peak time for this offence.

• Keep your handbag on you, zipped with no valuable items on display (this includes your mobile phone). Do not leave it unattended.
• Keep your handbag close to your body.
• In restaurants and cafes put your bag on your lap or on the floor between your feet with your foot on the strap. Alternatively place the strap through one leg of the chair.
• Never leave your bag in adjacent seats in theatres, pubs or on public transport.
• If using public conveniences, do not place your handbag close to the door or side walls, particularly if there is a gap between the walls and the ground. It could be snatched from the outside.
• Keep to major, well-lit streets and avoid isolated areas. Be aware of your surroundings.
• Do not carry large amounts of cash with you. Withdraw only money needed at the time.
• Look for ATMs located inside buildings, supermarkets or other busy locations.
• Be mindful of distractions, thieves working in pairs may attempt to divert your attention in order to steal your handbag or its contents.
• Attach your purse to your handbag with a secure cord and keep your mobile in a zipped internal pocket or on your person.

If you have any information on stolen goods, report it to the police by calling 101. If it is an emergency dial 999.

If you would prefer not to speak to police you can call Crimestoppers anonymously on 0800 555 111, or visit: www.crimestoppers-uk.org. Crimestoppers is an independent charity.

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

Neighbourhood Watch (NHW) is about getting together with your neighbours and working together as a team.  Anyone can join the team and everyone can play a part.

By working with others, you can help make your local neighbourhood a safer and more pleasant place to live and work in. The Police, your Safer Neighbourhood Team, Merton Council and other community organisations all support Neighbourhood Watch.

To start a Watch in your street contact you Safer Neighbourhood Team.

Neighbourhood Watch Frequently Asked Questions

Q. How long would I have to serve as a member of Neighbourhood Watch?

A. You're under no obligation - serve for as long or as short a time as you wish. If you do decide to leave though, it helps if you can give your street co-ordinator a little notice, so they can fill the gap you will leave.

Q. Does being a member of Neighbourhood Watch mean that I can involve my family?

A. Generally speaking, yes - but do make sure that children don't become too involved, apart from making them aware of when they themselves are at risk. Neighbourhood Watch requires maturity, judgement and an adult sense of responsibility.

Q. Will membership give the impression that I am working for the police?

A. The fact is that you are not. Everything said and written about Neighbourhood Watch shows that you are in effect doing what every responsible citizen should be doing - helping the police and your neighbours to create and maintain a safe, crime-free community.

Q. I have a disability. Will it create problems? Are disabled people really welcome in the scheme?

A. Disabled people can often prove to be the most useful members. But if you have doubts, have a word with your Street Co-ordinator.

Q. Am I expected to patrol the streets?

Absolutely not. The police strongly discourage vigilantes and people who seek to take the law into their own hands. Apart from the risk of physical injury, there can be serious legal implications. If, however, you would like to play a more active role, you could always consider applying to join the Metropolitan Police Special Constabulary. As a Special Constable, you will be able to help the police on a voluntary basis as a fully trained officer in uniform.

In an emergency phone 999

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened

The use of the internet for Christmas shopping is becoming more popular every year, proving to be an efficient way for people to avoid the hustle and bustle of the busy shops and buy from the comfort of their own home.

However, the downside is the internet is also used for a variety of criminality with fraud being the most prevalent so below are some basic precautions and suggestions which together with a good degree of common sense should keep the user safe.

Protect your PC

§                     Source good anti-virus/anti-spyware software and a firewall. Some products are subscription based other offer free downloads

§                     Use an up to date web browser

§                     Keep your computer up to date i.e run ‘windows updates’

§                     Block spam emails

§                     Beware bogus emails and attachments - Don’t open emails from people you don’t know

§                     Make regular back ups of your information on discs or an external hard drive

§                     Secure your Wi-Fi use the encryption option. If you can access it without entering security data so can someone else in the vicinity

§                     Choose strong passwords - passwords which use random characters; capitals, lowercase, numbers and symbols. Don't pick obvious passwords e.g birthdays or names. Use different passwords for different sites

§                     Use your computer in administrator mode. Create a user account and use that on a day to day basis

Online finance and shopping

§                     When shopping on-line always use common sense - if it sounds too good to be true, it probably is.

§                     Use secure websites. Look for "https://" and the padlock image to show the site is secure

§                     Does the company have a real address and phone number. What are their returns and data privacy policies? Call them if you are in any doubt.

§                     Use a secure payment option such as PayPal or a dedicated or pre-pay credit card for all on-line purchases

§                     Be aware that sponsored links at the top or side of search page pay to be there. These are not always reliable and can be used by criminals

§                     Ensure the web address shown on the search matches that which appears on the bottom bar when you hover over the link - if it does not you could be taken to a phishing site if you enter it

§                     Remember banks and financial institutions do not send emails asking you to verify your bank details by clicking on a link. Do not trust such emails, no matter how authentic they appear. You can always call your bank using the phone number on a genuine piece of correspondence, website (typed directly into the address bar)

Your Safer Neighbourhood Team:

PS Lee ROGERSON
PC Elaine BROWN                          PC Louise VICKERS

PCSO Dan BEALL                           PCSO Will HUGHES
PCSO Gary McKEOWN                  PCSO Maria COZMA

You can contact the team on 020 8721 2724 or mertongraveney.SNT@met.police.uk

To report Crime please remember to call 999 if there is a crime happening ‘now’ or the new non-emergency number 101 if it has already happened